Outlook Express /Virgin.net problem

[Segilla]

One message persistently refuses to download despite waiting and waiting. Restarting the computer merely puts me in the same position time after time.
How can I get rid of the offending message so as the others can be allowed to arrive?

[kempie]

Access your email account via webmail and delete the offending email from there. You can of course view and copy the email before deletion.

http://webmail.virgin.net/