E-mail rejected

[DSJ]

I received a letter this morning from a friend who has recently bought a computer & set up an e-mail address for himself. The address ends 'plus.com' & my reply e-mail has bounced back to me because the server doesn't like it! I know that this can happen but why is it?

Will it be impossible for me to send e-mails to my friend in the future even though he can send them to me?

[AlBags]

First, try removing reply "RE" in subject line, then go to your webmail control panel and add that email address as a friend .. not spam.
AV on servers "can" recognise "COM" as what it thinks is malicious content. I have had this before with .com just in subject line.
Alternatively, you are attaching something it doesn't like. Try zipping up attachments.

[ChuckFickens]

If you read the bounce message it will tell you exactly why it was returned.

[KaiHallarn111]

Could be a number of reasons

1 - Your friend has not set his email up correctly
2 - The server is down
3 -You've typed his email address in incorrectly

[DSJ]

Thank you all for your comments & suggestions. The message that bounced back:-

MAILER-DAEMON@n2

Remote host said:550#5.1.0Address rejected

Underneath this message there was line upon line of total gibberish!

I didn't send a new e-mail but merely replied to the one my friend had sent to me so the address was definitely correct. There were no attachments.

I suspect that he may have set up the e-mail address incorrectly but, if that is the case, would his mail to me have come through without a problem?

Thank you for responding.

[ChuckFickens]

"Remote host said:550#5.1.0Address rejected"

There it is, address rejected by remote host.

That means you typed the email address wrong (or if you are replying they have typed the reply address wrong when they setup the email)

[ChuckFickens]

Sorry, I didn't see the part that said "I didn't send a new e-mail but merely replied to the one my friend had sent to me so the address was definitely correct"

That doesn't mean the address is correct, the address the reply is sent to would have been typed in manually by the other person when they set up the account, they can make an error typing in the address very easily.

Anyhow, it's definitely being sent to an incorrect address.

[DSJ]

Many thanks for your thoughts on this. I sent a text message to my friend explaining that his e-mail had bounced back to me. He sent me another e-mail today to test the system.

Instead of going down the reply route, I sent him an e-mail in the normal way. This has not (so far, anyway) bounced back to me!