Is there a Broadband Provider with UK Helpline

[badlad.biz]

It seems wrong to me that with all the people struggling to find work in this country that I should have to speak to someone outside the uk if something goes wrong with my internet. Is there a UK provider that uses UK helplines?

[ChuckFickens]

Plenty
http://freeola.com/broadband/

http://adsl24.co.uk/broadband/

http://www.ukonline.net/products/

Amongst others... it tends to only be the larger companies that offer the mega low price special deals that have their support offshore somewhere (well they have to save the money somehow)

[theshedman]

Hi, the post office also have UK helplines. Found their service good.

[cleggie]

o2

All their customer services are based in uk. And all there people are genuine english persons.

Also very very good help line thats also completely free to call from landline and mobile phone

[berniecuddles]

dont touch talktalk the aggro im having with them (india call centre)

[craft1948]

BT's is......if you're a business customer.

[Charlie911]

I subscribe to a brilliant service who when you ring up you just let them into your computer and they do all the work. Can't remember what the service is aclled but here's the number: 0800-032-1118.

Doesn't matter what the problem is, provided it's computer related, they can sort it put. I pay about £9.90 a month. Don't know why nowadays as runnning Windows 7 is so brilliant.

They even helped me set up a wii machine to make it wireless!

[Charlie911]

Oh and yes, they are UK based. Sorry I should of said that. It may be somehow related to BT, but it doesn't matter which ISP you are with at all. Good luck.

[badlad.biz]

Well thanks all, I guess no-one knows their provider well until you get a problem or try to leave. BT came out with all the old crap about being in contract, which was a lie as I havent bothered to re-subscribe for 3 years. UKonline seem the most upfront as they actually give a contract to sign, outlining everything in plain english. When I looked at all the reviews of these providers they are full of complaints, but I guess no one ever comments until something goes wrong, and then its going to be negative.

[craft1948]

Weird about the BT contract badlad...........I've had broadband with them for 7 years and they contact me every year about contract renewal.

[badlad.biz]

I've been with BT since 1995 when I only had dialup and have only had contracts when I changed something like 3 years ago when i threatened to leave because they wouldnt give me a Homehub to replace the old Voyager router I had since 2000. Even then, I never had a written contract.