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returning a graphics card

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jjaammeess | 16:36 Mon 28th Mar 2005 | Technology
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my son sent for a graphics card butit was the wrong card. he returned it under the 7 day rule but the supplier has refused to refund the money. what can i do now    Thanks

          James

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Avatar Image kempie

Read this from the OFT

17:15 Mon 28th Mar 2005
Avatar Image jjaammeess
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thanks   ----great help
17:30 Mon 28th Mar 2005
Avatar Image Phantaxus

see also

http://www.bbc.co.uk/watchdog/draft_letters/cancel.rtf

Also take this up with Watchdog and the UK Computer magazine PC Plus has a special section for dealing with customer complaints with hardware suppliers.

18:18 Tue 29th Mar 2005

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returning a graphics card

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