Help with poorly mobile phone needed

[wolf63]

I recently bought my first Android phone - a Samsung Galaxy mini. Alas it has stopped working.

It attached itself to my wi-fi connection but can't be used for texts or calls as it says that there is 'no service'.

I will have to get in touch with Tesco (bought the phone from then on Tesco Mobile) but can anyone explain why this is happening to me so that I understand before getting in touch with them.

Thanks

[EvianBaby]

This might be obvious but have you tried taking out the SIM card and putting it back in again?

[daffy654]

Have you tried rebooting it? My HTC used to do this when I first got it but a reboot solved it every time.

[wolf63]

Thanks - have now tried both of your suggestions. Nothing happening. I have an aeroplane symbol but nothing else.

I am going out but will be back later and have another try.

Thanks

[sunny-dave]

My Galaxy S2 has a nasty habit of 'forgetting' to attach to vodafone when it has a wifi connection.

Force it to disconnect from the wifi - then it should go looking for a mobile signal - works for me :)

[chelle7272]

If it has a plane symbol might that mean it's on airplane setting?

[woofgang]

Maybe the airplane symbol means it is in airplane mode and won't let you use wi fi as you aren't supposed to try to on a plane? If this is the case, there should be a setting somewhere to turn off plane mode.

[sunny-dave]

How do I turn flight mode on or off ?

Press and hold the Power key
Tap Flight mode

[Hammer]

You’re definitely in airplane mode, so nothing can be sent or received. If holding the power button doesn’t work, try menu, settings, wireless and networks. You can turn it off there.

[wolf63]

Thank you all very much - the plane has gone and all is well with the phone.

I will go and play with it now.

:-)