at minute i have talktalk (used to be tiscali) its usually a good service and good customer call centre but lately its been rubbish... twice i have had a problem and twice they have charged me 50 quid to sort it out and the internet has been hit and miss for a couple weeks now but im not calling them again and getting stung with a 50 quid bill ......
my contract is up now and im thinking of changing providers. Can anyone recommend one to me? Ive googled and looked at virgin, bt and sky but the different packages are just confusing me....im not bothered about phone packages or tv packages but if i have to have one i dont mind..... i do need unlimited broadband though... thank you :)
we were on Virgin but their service slowed right down (after they "upgraded" it, of course) so we changed to Sky at the suggestion of our repairman (who lives over the road, so knew exactly what to expect). Sky has been fine. However, (a) we already had Sky TV , which made it cheaper, and (b) it does vary according to where you are, so it might actually make sense to ask neighbours.
Have a look at Tesco broadband. I have been with them 8 years Never had problem with them Their customer service is good and ever so helpful . I had to have my modem changed when I had my new windows seven . Just rang them and modem was here within 2 days. No charge and no charge for sorting anything out.
Had Virgin. Got fed up with the broadband going down for days at a time and switched to BT. Very happy and they are always there to sort out any queries. Also I use the BT wifi spots across the country for my ipod.
I swapped from Bt to Sky, after a bit of a fight with Bt, back in March, unlimited BB + home phone £22.50, £17.50 for the first 6 months. I'm quite happy with no problems to report so far.
I an with Bt...when we were with other providers, there was always the issue with the net provider saying it was the line and the line provider saying it was the ISP...now its all the one firm and whatever the problem, someone in that firm has to deal with it.
thanks everyone :) I was on BT years ago and changed because i had no internet more than i had internet but that was maybe 10 years ago but its still making me wary lol....
woof i have been getting that same problem grrr
D96 (lol) does that include line rental or is that separate?