Internet Browsers

[flip_flop]

Whenever I open up my home page - Google - two other browsers also appear.

They are AVG and Babylon.

I've tried getting shot of them using internet options and uninstall programs on the control panel, but they still appear and I'm now out of my (limited) ideas.

Can anybody point me in the direction of how to get rid of them please?

Thanks

[flip_flop]

Thanks fender..........how do I do that?

[jno]

is this any use?

http://pcsupport.abou...restore-windows-7.htm

[MarkRae]

Firstly, forget about the system restore option until we've established exactly what the problem is.

> two other browsers also appear. They are AVG and Babylon.

Please describe EXACTLY what you mean by that, as AVG and Babylon aren't browsers...

[flip_flop]

When I open up Google, two extra tabs appear at the top of the screen, one being AVG and the other Babylon. When I click on them they look like search engines as they have a search box - the AVG states 'search' on the tab, and the babylon one states 'Babylon Search'.

I don't understand how/why they've started appearing as as far as I'm aware I haven't authorised them!

[flip_flop]

The babylon one looks like this;

http://search.babylon...000000000889ffae74b15

[flip_flop]

I've tried the restore and it hasn't worked.

Very frustrating!

[Mobius1]

As stated above you shouldn't have done a system restore as it was a waste of time. What internet browser do you use? e.g. Internet Explorer, Google Chrome, Firefox etc. As Mark mentioned, what you're describing sound like extensions or 'add ons' to the browser which can often add banners, fields, search boxes and all sorts. There will be a method to disable these but the method will be different depending on the browser you're using.

[galeck1947]

You can uninstall these with Revo Uninstaller as these are were put there from a program you have installed at some time. Also make sure you have your homepage set to Google in internet options.

[MarkRae]

> As stated above you shouldn't have done a system restore as it was a waste of time.

Absolutely! I see this "advice" all the time from people who have little or no understanding of what they're advising on and, 99 times out of 100, it causes more damage than it solves.

A system restore really ought to be an absolute last resort option.

Anyone who advises doing a system restore without having done a detailed analysis of the problem should always be completely ignored.

[flip_flop]

Thanks for your answers.

I use Google Chrome.

I'm not particularly computer savvy, so I can see a trip to PC World this weekend!

[flip_flop]

Well there's a lesson learnt.

I suppose it was obvious if I'd've given it a bit more thought.

The other browsers (or whatever they were) seemed to be attached to Google Chrome - in so far as whenever I opened Google Chrome they appeared, but didn't appear using Internet Explorer.

So I uninstalled Google Chrome and then reinstalled it and they've gone.

Hurrah.

[Mobius1]

I'm glad you solved the issue. In future though, just be a bit more patient as you will often get the answer you need here. Going to PC World should be a LAST LAST option, you'd do a system restore before that!

You didn't need uninstall Chrome. You could have gone into your programs menu and uninstalled the add-ons themselves or simply clicked the little wrench icon in Chrome itself and unticked a couple of boxes to disable those add ons. Both of these options would have been less intrusive and less time consuming that doing a re-install of the browser.

But at least your problem is solved.

[Hopkirk]

Isn't going to PC World the equivalent of going to Kwik Fit?