Crosswords1 min ago
Just had a phone call from "Microsoft"
26 Answers
I just spent the last ten minutes on the phone to someone claiming to be from Microsoft. He claimed my computer was sending out error messages to Microsoft, so I played along pretending to go into the event viewer and typing in what he told me.
He asked what I could see on my screen and so I told him I had a picture of my daughter. He asked if I run Windows, so I said yes, there is a big window in my room. Great fun! I would recommend it to anyone. In the end he told me his time was too valuable and hung up. First time I have had a cold caller hang up on me!
He asked what I could see on my screen and so I told him I had a picture of my daughter. He asked if I run Windows, so I said yes, there is a big window in my room. Great fun! I would recommend it to anyone. In the end he told me his time was too valuable and hung up. First time I have had a cold caller hang up on me!
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You could complain to Microsoft. We get these calls, I think because my wife has a Microsoft website. Microsoft appear to have some kind of serviice link to companies or individual Microsoft qualified engineers who wish to be alerted that there is a possible opportunity of doing business. I assume they pay for this service. They all have Indian or Sri Lankan accents (not a bad thing!). On one occasion we were having a few probs and were called by someone who identified themselves as PC Help Online. It may be someone working from their bedroom for all we know. My wife asked them lots of questions and looked them up on the web. I cant remember but she may have even contacted Microsoft. My wife nervously agreed to let them do a cleanup and after they were finished she changed all her sign-ons and passwords. The system worked great after that so we paid £100 for them to be our preferred contact for one year. When you are running a business you cannot afford for your website to be down and £2 a week is not much to pay to have help on tap. We have needed to use them a couple of times since. We have agreed a code with them so that timewasters can be dealt with quickly.
BTW I think PCWorld have a similar service for the same price. We used to use them but were not impressed.
BTW I think PCWorld have a similar service for the same price. We used to use them but were not impressed.
The sad thing is that there are still many people falling for these scams. The usual thing is that you have a virus and they will fix your computer remotely for a fee.
These victims are mostly relatively newbies to computer and stop using it because of this, missing out on a world of information and wonderment.
These victims are mostly relatively newbies to computer and stop using it because of this, missing out on a world of information and wonderment.
I think I might welcome a call from alleged 'Microsoft' and then shoot a line to the caller.
" Oh yes, I have been in touch with MS and they said they would arrange for me to be contacted by a technician. However, they did give me a password to make sure that I was dealing with their appointed representative and suggested that I request the First, Forth and Sixth letters, together with a code number."
Ron.
" Oh yes, I have been in touch with MS and they said they would arrange for me to be contacted by a technician. However, they did give me a password to make sure that I was dealing with their appointed representative and suggested that I request the First, Forth and Sixth letters, together with a code number."
Ron.
