Dcim - Windows 8??

[netibiza]

I want to upload some photos from my android phone to computer but cannot find the DCIM folder anywhere, I know my daughter found it the other day,am on Sony Vaio and windows 8. I `plug into the main usb and it comes up on phone and i mount it, then nothing. My picassa can't find the phone to import from, please help? thank you

[Buenchico]

Hi Neti.

In the first instance, forget about Picasa.

Connect the phone (and accept whatever option is necessary to get it to talk to your computer; on mine it's 'mass storage').

Press the Windows key and E together, to open Windows Explorer and access 'My Computer'.

Look for the relevant drive letter and double-click on it. (If you're not sure which drive to use, just double-click on each of them in turn until you find the right one). Hopefully you'll then find the folder you're looking for and can double-click on it to access your images. (If Picasa is your default image viewer, double-click on an image to open it; otherwise right-click and use 'Open with').

If your computer still refuses to recognise the phone, try
(a) restarting your computer, disconnecting the USB cable, restarting your computer and reconnecting the cable ;
(b) another USB socket ;
(c) posting here again.

Chris

[netibiza]

Thanks Chris, I plugged it in again and waited and then Playmemories came up, nothing happened and then i changed the dropdown menu and lo and behold, up popped the photos, no idea how to do it again!