Sent Email From My Late Husband

[chrissa1]

Every time I send and email on my new IPad, my late husband's name precedes my address in the "from" box. I/we have been with AOL since the year dot and although I have removed his name from the User Accounts, I can't seem to clear this at all.

Any help would be gratefully received.

[Alston]

I am assuming you are using AOL's e/mail service, in which case this appears to be the answer.

http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=72570

If you are using some other e/mail programme and AOL is only your ISP, please say what programme you are using.

Al.

[chrissa1]

Thanks Alston. My ISP is BT. I've tried the link you gave me but when I sent an email to myself, only my husband's name appears now. Agggggghhhhh.

[Alston]

Try again chrissa. Failing a positive result you may have to contact AOL. :-

http://feedback.aol.com/product/aolmail_support/?tid=368&r=http%3A%2F%2Fhelp.aol.com%2Fhelp%2Fmicrosites%2Fmicrosite.do%3Fcmd%3DdisplayKC%26docType%3Dkc%26externalId%3D218702&;ch=us.support&lpv1=Help+Article&lpv2=218702

Al.

[chrissa1]

I've sent a message to them. Thank you, A.

[chrissa1]

AOL replied really quickly, Alston and I've done it. Thank you very much.

Chrissa1

[boxtops]

Glad for you that it's been done, chrissa - that must have been unsettling.

[chrissa1]

It was a bit boxtops. My daughter was saying, it's Dad who is doing it.