Starmer Claims First Job Was On A Farm...
News2 mins ago
Printer Malfunction
2 Answers
My printer will not print documents, and is showing as 'offline', but it will print a test page. How do I get it back online?
Answers
1 to 2 of 2
Best Answer
No best answer has yet been selected by vonda. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.
How is your printer connected to your computer? If it's wirelessly, then it seems likely that it's lost the information that tells it your router's SSID and Security Key.
Otherwise it could be a fault with the printer driver.
Either way, a 'clean install' of the software that came with printer will probably fix the problem. Go to your 'Printers & Faxes' folder (from the Control Panel), right-click on the icon for your printer and select 'Remove'. Then run the set-up software for your printer again.
Otherwise it could be a fault with the printer driver.
Either way, a 'clean install' of the software that came with printer will probably fix the problem. Go to your 'Printers & Faxes' folder (from the Control Panel), right-click on the icon for your printer and select 'Remove'. Then run the set-up software for your printer again.
-- answer removed --
1 to 2 of 2
