I switched on my laptop this morning and started to write a letter, suddenly I get the pop up "Updates to your PC please save any data" which I do then the updates commence this takes about 10 minutes to complete. I go back to my WP to print the letter I get the message "printer off line". I want to go to the old windows control panel but instead that's gone and there's an App instead called control panel and of course no icon marked printers and faxes like there used to be. Can't get to see if the printer is still there even.