Error Message

[Barsel]

For many years I have ordered clothes from a well known company online and have never had a problem but, every day this week I have been trying to place an order of 10 items yet when I get to the checkout a message comes up that says, 'Error:Problem encountered - Display Process Failure' Any ideas why this is happening please? x

[Mamyalynne]

Is it 6 letters and begins 'B' ?


If so they (and maybe others) suggest trying a different browser and deleting cookies.


Don't do anything until you are sure,I wouldn't want you to mess anything up.

[Barsel]

Hi Mamya,it's the company that David Emmanuelle designs for and it's French sounding name means 'very cheap' or so I've been told. I only have 2 browsers and have tried both. I do keep getting messages about Shockwave Flash Player and other plug ins that keep asking me to 'Stop plug in' or 'Reload Plug in' so don't know if this has any bearing on the problem but I've no idea what to do about plug ins.x

[Mamyalynne]

I'd leave it a few hours or try emailing customer services.

[Bathsheba]

Eek!! That was a sad day for me when that shop offered me a loyalty card....to me it meant I was officially an old laydee....;)

x x

[Barsel]

Oh you soon got over here Baths. Come on now old Laydee, lets have one of your technology gems.xx

[hc4361]

You are allowed to say Bonmarché here, just as you can name any other store

[Barsel]

Thanks hc4361. I didn't want to mention it by name as it does have a bit of a reputation as being an elderly person's shop as Bathsheba has so kindly pointed out. :-) x

[Bathsheba]

...haven't a clue hon, sorry,....my techy advice consists of taking the sim card out of a moby + giving it a wipe...that's it!!

So you've been ordering clothes from this shop for years?? I hope it's for an elderly relative like I was doing ;) x x

[Mamyalynne]

The advice I gave came from Boohoo a firm I use,should imagine the advice stands.

[Barsel]

Of course they're not for me, I wouldn't be seen dead in one of them diamante T shirts.Oops, my nose seems to be growing longer. :-) xx

[hc4361]

Now I want to know which shop has 6 letters and begins with B

[Mamyalynne]

Boohoo

[Barsel]

Yes, thanks Mamya, I will email them or give them a call depending on the number.

[hc4361]

Bejams?

[Bathsheba]

hc,..it's Boohoo,...Mamya said x

[Mamyalynne]

Customer Services Enquiries
If your enquiry is about an order you have placed or are attempting to place on line online and our FAQs do not answer your query, please contact the Customer Services Manager by emailing [email protected] or by telephone on 01924 700 121.

Opening times are Monday to Saturday 8:30am to 5:30pm.

[Barsel]

Thanks for that Mamya I'll call them right now. x

[Mamyalynne]

Bejam used to sell frozen food!! Think I go out in a codpiece?

[Mamyalynne]

Good luck Barsel.

[Bathsheba]

Barsel, I often got nighties + tops there for Nellie, my MIL. Once I couldn't find anything in her size, but saw a nice winter scarf for myself, and it was when I was paying for that I was accepted as "one of their own",...lol :D
Have to admit that since then I've had 2 or 3 nice tops from there! One was for Nellie's funeral, as it happens,...so that kinda completed the circle;)
x x