Cannot Get My Emails

[handygran]

I keep getting a box up on my ipad to tell me to put in my password which I have done but won't work so I tried some more and still doesn't recognise any of them. What can I do I have tried to change password but it won't let me.

[Giggsie]

Try holding down the 2 buttons power and other at the same time until the apple appears to reset it worked for me.

[handygran]

Sorry but which 2 buttons. Do you mean the power button and the button at the bottom of ipad?

[Giggsie]

yes hold down both together

[Buenchico]

Try accessing your mail via your provider's website, rather than using a dedicated mail app. Ideally do so on a different device (such as a PC or laptop).

If you can get in using your old password, then use the 'Change password' option to reset it and try again on your iPad with your new password. If you still can't get it, check the account settings to ensure that your Ipad app is actually trying to access a valid account. If all else fails, delete the account and then create it again.

If you can't get into your email via your provider's website then either:
(a) you're using the wrong password ; or
(b) there's a problem at the provider's end.
So you'd then need to contact your email provider in order to try to sort things out, as changing things on your iPad obviously won't help.

[Sycamore3House]

Is your iPad asking for your Apple ID password as when you access the mail app you do not need to enter a password.

[handygran]

I tried that one Giggsie and it didn't work. Thank you anyway.