Food & Drink0 min ago
Creators Update Problem
24 Answers
I was invited by Microsoft to install the Creators Update this August, which indicated they were satisfied my computer was 'up to it'.
Update went okay, but now my computer does not see any wireless networks.
The wireless adapter is present in my Device Manager (it says 'working properly') and the drivers are up to date. I've checked with Intel using their own diagnostic tool, plus with Toshiba.
The computer is a three year old Toshiba Qosmio X70-A with Windows 10 64 bit (upgraded on-line from Windows 8.1).
There is a Windows 7 computer on the same network operating fine and the router has been rebooted and is working well. I can get on line using an Ethernet cable, but obviously cannot operate the printer wirelessly in another room.
I've flushed the DNS and run sfc /scannow. No indications of any problems.
I have asked also on the Microsoft Windows 10 forum and found that I'd already carried out the 'fixes' suggested. No further response from them.
The latest security update was KB4034674.
Any suggestions other than reinstalling Windows would be gratefully received.
Update went okay, but now my computer does not see any wireless networks.
The wireless adapter is present in my Device Manager (it says 'working properly') and the drivers are up to date. I've checked with Intel using their own diagnostic tool, plus with Toshiba.
The computer is a three year old Toshiba Qosmio X70-A with Windows 10 64 bit (upgraded on-line from Windows 8.1).
There is a Windows 7 computer on the same network operating fine and the router has been rebooted and is working well. I can get on line using an Ethernet cable, but obviously cannot operate the printer wirelessly in another room.
I've flushed the DNS and run sfc /scannow. No indications of any problems.
I have asked also on the Microsoft Windows 10 forum and found that I'd already carried out the 'fixes' suggested. No further response from them.
The latest security update was KB4034674.
Any suggestions other than reinstalling Windows would be gratefully received.
Answers
Best Answer
No best answer has yet been selected by rccatnap. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.
Is there anything here that you've not tried?
http://
Note: That page is from the people behind Driver Talent, which they'd obviously like you to download and pay for in order to carry out 'Way 6'. You don't need to do that though. You can simply get the information about your wireless adapter by following the instructions here https:/
http://
Note: That page is from the people behind Driver Talent, which they'd obviously like you to download and pay for in order to carry out 'Way 6'. You don't need to do that though. You can simply get the information about your wireless adapter by following the instructions here https:/
Here you go Rccatnap, Might be worth a read through and copy and paste the commands shown. You will need the site open in a tab to be able to copy the 2 commands before pasting in the Command prompt menu.
http://
http://
Another site here with the same instructions for command prompt. This one also gives a wifi driver update solution.
http://
http://
I still reckon that something from my link ought to work but, if all else fails, you can simply forget about using the built-in wireless adapter and plug in a USB one. They're not exactly expensive!
http://
http://
Buen I have found this one to be excellent hooked up to my desktop. High gain and reliable with no problems regarding driver updates etc.
https:/
https:/
Well, irrespective of which USB adapter Rccatnap might choose, we seem to be agreed that it's not the end of the world if he can't use the built-in wireless adapter in his computer.
Further, on re-reading his post, I'm not even sure as to whether he requires a wireless connection anyway:
Quote:
"I can get on line using an Ethernet cable, but obviously cannot operate the printer wirelessly in another room"
I don't understand that bit. If his computer can communicate with his router (via an Ethernet cable) and his router can communicate with his printer (via wifi) then he should still be able to print. My computer and printer are connected to my router in exactly that way and I can print without any problems.
Further, on re-reading his post, I'm not even sure as to whether he requires a wireless connection anyway:
Quote:
"I can get on line using an Ethernet cable, but obviously cannot operate the printer wirelessly in another room"
I don't understand that bit. If his computer can communicate with his router (via an Ethernet cable) and his router can communicate with his printer (via wifi) then he should still be able to print. My computer and printer are connected to my router in exactly that way and I can print without any problems.
I have a wireless printer in the spare bedroom Buen. As I understand it the router is only a go between. The printer is hooked up to the router, the printer will send and receive. Likewise the desk top. If the desktop wifi is missing it is not "sending" to the router the printer cannot receive. So no printing. Either the printer or the pc off line means you cannot print remotely. Makes thing a bit complicated when you cannot get the printer to operate. The printer does have to be recognised as a device by your pc as well. Set up can be a mare.
What I mean is that the printer would need ethernet connection as well as the pc if the pc wifi is goosed. Defeats the object of wifi in the first place though. Ruddy cables everywhere. I like my printer tucked away, it even has setting for silent printing during set designated hours. Useful when my son uses the room.
>>> If the desktop wifi is missing it is not "sending" to the router the printer cannot receive
Agreed - but if the desktop's wifi connection is replaced by an Ethernet one I can see no reason why there should be any problems with printing (which Rccatnap's post seems to suggest that there is).
As I wrote above, the desktop I'm using right now is connected to my router with an Ethernet cable but my printer is connected to it by wifi and I've no difficulties printing anything. I can't understand why Rccatnap should have any problems using a similar configuration (as his post seems to suggest that he has).
Agreed - but if the desktop's wifi connection is replaced by an Ethernet one I can see no reason why there should be any problems with printing (which Rccatnap's post seems to suggest that there is).
As I wrote above, the desktop I'm using right now is connected to my router with an Ethernet cable but my printer is connected to it by wifi and I've no difficulties printing anything. I can't understand why Rccatnap should have any problems using a similar configuration (as his post seems to suggest that he has).
Crossed posts!
>>> What I mean is that the printer would need ethernet connection as well as the pc if the pc wifi is goosed
I disagree! The desktop I'm using doesn't have any form of wifi connection (either using a built-in adapter or a USB one). It communicates with my router solely through an Ethernet connection. That doesn't prevent my router then forwarding instructions to my printer wirelessly.
>>> What I mean is that the printer would need ethernet connection as well as the pc if the pc wifi is goosed
I disagree! The desktop I'm using doesn't have any form of wifi connection (either using a built-in adapter or a USB one). It communicates with my router solely through an Ethernet connection. That doesn't prevent my router then forwarding instructions to my printer wirelessly.
Thank you both for your informative chats and advice.
I do have a separate USB wireless adapter and have tried that also, but that doesn't see the network either.
I have however received a communication from the Microsoft forum administrator advising me to overlay a Windows ISO repair which does not interfere with my existing files. My next question to him would be would it interfere with existing programmes, or would that not make a difference? We shall see.
I do have a separate USB wireless adapter and have tried that also, but that doesn't see the network either.
I have however received a communication from the Microsoft forum administrator advising me to overlay a Windows ISO repair which does not interfere with my existing files. My next question to him would be would it interfere with existing programmes, or would that not make a difference? We shall see.
-- answer removed --
Buenchico & Togo. I spoke to Intel and they told me that there is a driver embedded in the Creators Update that conflicts with Toshiba's drivers, preventing the internal wireless from operating properly.
This morning I received a communication from the Microsoft forum to remove update KB4034674.
On boot-up the networks came back wirelessly, but the internal wireless adapter Intel N-7260 kept dropping out every couple of minutes. However, when I added my new USB adapter, which became WiFi 2, I had a steady wireless connection. So, apart from losing a USB port (one out of four) I'm now up and running and the cable has been put away. For how long remains to be seen. Thanks again to you both for your enlightening comments.
This morning I received a communication from the Microsoft forum to remove update KB4034674.
On boot-up the networks came back wirelessly, but the internal wireless adapter Intel N-7260 kept dropping out every couple of minutes. However, when I added my new USB adapter, which became WiFi 2, I had a steady wireless connection. So, apart from losing a USB port (one out of four) I'm now up and running and the cable has been put away. For how long remains to be seen. Thanks again to you both for your enlightening comments.
