Seagate External Hard Drive.

[codswallop]

I have had one of the above added to my PC for some time or so I thought.I tried to access the contents but the PC doesn't recognise it.Any ideas please?

[davegosling]

USB? Remove it, reboot the PC, insert it into a different USB port. If that doesn't work, there are other suggestions.

[codswallop]

That was quick DG. I tried your suggestion but still no go.A note came up "trouble with short cut" Thanks.

[fender62]

http://support.seagate.com/kbimg/flash/211851/211851_EN.html

[davegosling]

Yes, but can you actually see the drive's contents in Windows Explorer?

[bhg481]

If you're getting the diagnostic "Trouble with shortcut" it implies you're not accessing the drive directly but using a shortcut set up some time ago which isn't working. Look in "computer" and you should be able to see the drive there.

[davegosling]

I'm betting that the device has acquired a different drive letter due to another device being connected as the machine rebooted and taking priority.

[Buenchico]

My post here might help:
https://www.theanswerbank.co.uk/Media-and-TV/Question1569871.html

[codswallop]

Here comes a grovelling apology...sorry.I have a multi power point board for my PC and other attach,s Sometimes I have to remove a plug to accomodate another this time it was the hard drive one and it was not replaced for how long I don't know.Hence no recognition of the unit.SORRY !!!Getting back to why I wanted to view the folders, only to find that they are in zip form,Not a folder with the zip.How do you open them using Vista? A bit long winded but thanks.

[fender62]

http://www.7-zip.org/download.html

[codswallop]

Thanks fender I haven't done that yet. I've opened up folders from 2014 to 2017 and the same page of photos are shown. What the hell is going on?? Please help.