Time2 Hsip2

[ImaBusyBee]

I'm struggling to get this working as it's telling me either the username or password is incorrect but it isn't! Can anyone help please?

[Buenchico]

You'll probably need to reset the device back to its factory settings but I don't know how to do that. (Sorry!)

If nobody else on AB has the answer, ask again here:
https://www.time2technology.com/en/support/

[time2support]

Hello,

Sorry to hear you are experiencing difficulty with our camera. It just requires the following reset:

1. Remove the camera on the software by clicking the minus button. If you are accessing the camera from the Mobile Phone application click on the “Device Management” icon on the top right hand corner. Your camera will appear with the trash can icon next to it. Simply click on this to remove it from the application.

2. Remove the Ethernet cable from the camera.

3. Ensure the power cable is inserted.

4. Press and hold the reset button that can be located at the back of the camera for 15 - 20 seconds. You will require a thin pin to press this.

Once the reset has been completed you will be required to carry out the initial setup for the camera. Click on the link below for the up to date user guide:

https://www.time2technology.com/product-downloads/Time2-HSIP2-Wireless-Surveillance-Camera.html

Kind regards

Adam
time2