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Cant Delete History On Samsung J5 2016 in The AnswerBank: Technology
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Cant Delete History On Samsung J5 2016

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smurfchops | 12:26 Thu 02nd Nov 2017 | Technology
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I go into internet, cant see the word MORE so press three buttons on top right of screen, settings, privacy , delete. It says All Personal Data deleted..
But when I check internet history it is still there .. Tia
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Go on YOUTUBE they gotta lots of advice vids there.
I suspect u need to clear what they call a 'cache' or the dustbin of your old mouldy stuff.
Check out SAMSUNG web site or just find a teenager and say
Fix this.
Question Author
Internet all give the same advice as what I have tried... Might find a teenager or a phone shop ...
I've just tried clearing my browsing history on my Samsung and it worked.
I have Chrome and just clicked on the Chrome icon. At teh right of the URL/webaddress box are three vertical dots. I pressed those and got some ptions including History and Settings. I clicked History and it listed all sites and then gave me the option at the bottom to Clear Browsing Data- and this worked.
Just to add, there's no need to go into Settings and then Privacy (that's in the Advanced bit so unless you are sure what you are doing you are probably best leaving that bit alone)
Question Author
I managed it at last by pressing Tabs at the bottom right. Thanks all.

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