Windows Severn 7 Boot Problems

[Jacko439]

I recently tried to restore my old computor to an earlier time and somehow down the line i must have messed things up. I now find when i start up I receive the folling screen . I have the original Windows 7 Professional instalation disc but unfortunately my discdvd disc drive on the computor is us and a new external one does not seem to work. I have tried restarting several times and a few others things beside but every time i receive the message as per my sceen shot below.

[Buenchico]

Oops!

No screenshot!

Either tell us what it says or, to show us a picture, upload the file to here:
http://upl.co
When you see a thumbnail of your screenshot, click on it (tomake the picture bigger).
Then click on that bigger picture (to leave just your picture on the screen, without anything else).
Copy the URL of that page and paste it here.

[Guilbert53]

The external DVD drive may not work as it is probably plugged in to the USB port an the USB port may not become active till Windows loads, so a chicken and egg.

I seem to remember there was an option in some BIOS to make the USB active before Windows loads, but I am not sure if that is still available or if it is available on all PCs.

[Guilbert53]

Also you could try pressing F8 DURING BOOT UP to go into Windows Advanced Startup Options.

You could then select various repair options.

Note F8 needs to be pressed over and over again during boot up to make sure it works

More about Advanced Startup Options here

https://support.microsoft.com/en-gb/help/17419/windows-7-advanced-startup-options-safe-mode

[Jacko439]

Sorry no screen shot question sent before i’d Added it 52DCA29CA0A3459 hope this helps. Have tried using f8 and several others but all they do is return me to he original black screen

[Guilbert53]

If you have access to another PC (a friend or relative) you could download the Windows 7 code from here, then put it on a USB.

https://www.microsoft.com/en-gb/software-download/windows7

Then (as the DVD drive does not work on your PC) make the USB bootable and boot YOUR PC from the USB stick and do the Windows 7 install with that.

[Guilbert53]

Sorry when I say "put it on a USB" I mean of course put in on a USB memory stick.

You normally need to go through a process to copy the code from the PC where you downloaded it to make it a bootable USB memory stick.

I am sure the process is explained on one of the Microsoft pages somewhere.

[Jacko439]

Have visited the Microsoft Webb Site and have had a look but it is only giving me the option to download in French or Korean to a usb stick neither of which would be suitable where am I going wrong but in any case how would this be any different to my original Windows 7 professional programme disc.