Spotify

[llamekuf]

Trying to log into Spotify but keep getting message ' You are currently set to offline. Please go online to connect to Spotify'.

Why when everything is connected ok?

[Buenchico]

How are you trying to connect to Spotify? With a web browser on a PC, with a dedicated app on an Android device, or with something else?

If you paste the error message into Google you'll be taken to loads of links (most/all of which seem to refer to the Android app). You might well find a solution there.

One post suggests that the problem can be cured by deleting all data from the app and starting again - but that seems a bit drastic because you'll then need to download all of your music again.

Assuming that your problem does, indeed, relate to an Android device, it might be best to try a forced reboot of your phone first (which is probably achieved by holding the power button down for 10 seconds but that might vary between manufacturers). That solved a problem with a malfunctioning app for me earlier today.

[Hopkirk]

Try restarting your device

[llamekuf]

Thanks to both of you for your suggestions.

[llamekuf]

I am trying to login using a Sony Xperia Ultra android phone.

[Hopkirk]

Are you on the Spotify website, or using a Spotify app?

[llamekuf]

Spotify app.

[Hopkirk]

Try uninstalling and reinstalling it.

[llamekuf]

It is now working.
Thank you Hopkirk.
Well done.