Yahoo Email Delete Problem

[telboy1938]

I have 2 emails with a yellow dot alongside which will not delete. I get a message stating:- “unable to move message”. Any help please?

[Buenchico]

(In case you're wondering, the deleted answer above was from a spammer posting an irrelevant link).

You've not indicated which device you're using to access your Yahoo mail (PC? Android device? iOS device?), nor whether you're using a dedicated email app or going to the Yahoo Mail website. However I suspect that you're using the default email app on an iOS device. If so, see if this helps:
http://www.netchimp.co.uk/webdesign/iphone-ipad-ipod-touch-tips/iphone-unable-to-move-message-to-trash-imap/

[Buenchico]

PS: If that doesn't work, or as alternative fix, open your web browser (NOT your email app), go to the Yahoo login page ( https://login.yahoo.com/config/login_verify2?.intl=uk ) and see if you can delete the emails on their website.

[telboy1938]

Went to yahoo website but the 2 offending emails are not there but are still on the app. Grrrrrrrr

[Old_Geezer]

Maybe uninstall then reinstall the app ?
Seems a dodgy app to me; can't delete the e-mails because they're already deleted ?

[telboy1938]

It isn’t the App that’s the problem. According to the Yahoo App, the 2 offending emails have been cleared. It’s the Yahoo account which is one of my 3 accounts set up on my account page in iOS settings that won’t delete, it sits there with a. Yellow dot alongside.

[Buenchico]

>>> It isn’t the App that’s the problem

According to Google it is. Google only reports that error message when using the default email app on iOS devices but with email accounts with many different services.


If the suggestion in my first link above doesn't work, try this:
https://appletoolbox.com/2014/03/ios-unable-to-move-message-fix/