Laptop Start Up

[ummmm]

I have a HP Pavilion, windows 10, less than a year old. I can't figure out how to find what programmes are running in the background. I only use it for basic internet stuff but OH has used it for football sites, which I assume has caused the problem. I have stupid ads that pop up, football scores, people who are lonely and want to be my friend!!!

Is there anymore info I should give?

I've done scans and apparently it's virus free.

[Baldric]

Ban OH from Laptop, tell him to get his own.

[ummmm]

Lol...he tends to use the Kindle and that never has a problem.

I'm not techie, I'm assuming he's watching football on not quite legit sites.

The laptop doesn't actually leave the living room so he's not using it for anything dodgy.

[andrew1707]

Try Ctrl_Alt_Del and pick Task manager from options given. This will show you Applications running and also what processes are running.

A

[Togo]

Click on the three dots top right … click on History. Clear history or at least clear cache when the options come up.

[wolf63]

Ummm, my computer knowledge is zilch but I just wanted to say 'hello' to Andrew. He is my seventh favourite person in the world.

[Tuvok]

Download the free version of Malwarebytes

Let it clean anything it finds

Turn off System Restore/Protection
https://www.thewindowsclub.com/system-restore-disabled-turn-on-system-restore-windows

Restart

Run Malwarebytes again - if it comes back with nothing found, turn back on System Restore/Protection

If it finds something - let it clean it and repeat the subsequent steps.

[SlackAlice]

Also only allow him a 'Guest' a/c without administrator access, and password your own a/c ☺☺☺

[aelmpvw]

i'd be in danger of losing my fingers if i touched my wife's computer

[ummmm]

I have Malwarebytes...

I'll try the other suggestions. Thanks

[ummmm]

Andrew....How do I know which ones to delete?

Wolf...fire away :-)

[andrew1707]

Probably best leaving the services alone but the Applications are fair game. You can easily restart them again. The services may be needed by the PC to run.