USB broadband modem driver problem

djprescott | 06:29 Tue 15th Nov 2005 | Technology

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I have been advised to re-install my modem driver by BT and when I did this it did not complete the un-install routine. Now my driver won't work and I can't load the new one without removing the old one. How can I remove the existing driver? I have been in 'add & remove programs' but I have the same problem saying a file is missing.

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Solace

Right-click on My Computer and select properties. Click on the hardware tab, then device manager. Find your modem in the list of devices and right-click; hit properties, then the driver tab. There's options there to uninstall, roll back, and update the driver.

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