yes Tony - we are trying to ring 02 via my landline but they are very busy and also from what I "understand" - they will only deal with the number one is ringing from and she cannot do that. If all that makes sense.
Good point Tony. There is a way to alter your settings to use the strongest compatable signal. Alas I have forgotten where and how to do this. Mybe a Techie on here can advise.
I've done it with my partners mobile with BT. If I have any issues I ask to speak to English call centre and issue is always sorted, just say she is in critical care unit at local hospital that normally works.