I haven't used the Scan function on my Canon PIXMA MG6400 series Inkjet for some time. Today I tried to scan a document into my laptop and it didn't work.
There have been some Windows updates recently and I wonder if they have affected the drivers?
Do I need to reinstall the software? I am on Windows 8.1.
This may be worth having a read through Edmund. https://ugp01.c-ij.com/ij/webmanual/Manual/M/MG6400%20series/EN/CNT/cnt_scan.html This is the main page from the previous link. https://ugp01.c-ij.com/ij/webmanual/Manual/M/MG6400%20series/EN/CNT/Top.html
I find if stuff like that happens then my first thing is to uninstall and reinstall the printer/scanner. There is also the risk that the printer will no longer work with win 8, its pretty old now!
Well done Edmund and ta. I like my Canon pixma printer. Just a thought ....why stick with w8? It was probably the least user friendly of all the microsoft operating systems. I couldn't wait to upgrade my laptop that came with 8 installed.
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