Laptop Update Problems

[Maydup]

I allowed Microsoft to run a Windows update on my laptop last night and its thrown things out this morning.

Firstly it no longer recognises my finger print.
Secondly my Dell Inspiron is a touchscreen laptop and is not responding to touchscreen today.

Any ideas especially on the touchscreen issue? Not sure what that has to do with bossy old Windows!

[Buenchico]

With your laptop turned ON, remove the charger lead (if it's plugged in). Then, turn it over and remove the battery. Wait a minute or so, restore the power and try again.

I've no real idea way that should work but both BobS1957 and imdupin say that it does!
https://www.dell.com/community/Windows-10/Touch-screen-not-working-after-windows-10-update/td-p/5096983

[Maydup]

Amazing outcome!

I turned it on, turned it over to look for the battery, left it like that for a few minutes while I contemplated the idea of getting a screwdriver to it and when I turned it back up the right way it asked for my fingerprint and touchscreen restored!

Thanks You Chris, I'm delighted and we have a new solution from now on. Switch it off and switch it on again, is now superceded by Turn it over and turn it back up again!

[Buenchico]

Thanks for the feedback, Maydup.

I'm glad that you got there one way or the other!

Perhaps it's an Australian model?
;-)