Unable To Send Imessage To One Iphone Contact.

[Dusty Bin]

I am unable to contact one particular person via iMessage.

It is only this one person.

Today they were in a meeting and put their phone onto Do Not Disturb, but a colleague recommended that another setting was changed.

My intended recipient cannot recall what this setting change was.

What could this have been as it seems to stopping iMessages being received?

[Gromit]

Airplane mode ?

[Dusty Bin]

Thanks, Gromit, but no, that wasn’t it. Checked that already.

[Gromit]

Have you powered off both iPhones, and turned them on again?

[Buenchico]

Settings > Messages > Move the slider next to iMessage:
https://www.imore.com/how-to-disable-deactivate-imessage-iphone-ipad

[Dusty Bin]

The recipient’s iphone has been powered off and switched back on, yes. I have been trying to send the imessages not from another iphone, but from my ipad. That hasn’t been restarted. Good suggestion- I’ll try that now.

[Dusty Bin]

Nope, that didn’t work.

[Dusty Bin]

Buenchico, reading your link now…

[Dusty Bin]

No, the imessages tab is still at the on position.

[Dusty Bin]

The recipient has told they haven’t received imessages at all from anybody since the start of the meeting earlier today.

[Dusty Bin]

Going to give it up as a bad job for tonight. Need my bed. It’s too late for me now. Thanks for trying to help, Gromit and Buenchico. Cheers and goodnight!

[Hopkirk]

Perhaps ask the colleague who made the suggestion.