I Can't Get Documents To Upload - Help

[wolf63]

I have just made a purchase and I have to prove that I have funds before the transaction can be finalised.

I have to upload documents showing financial and identity details. I have managed to get all but the financial ones to upload but the 'upload' button just keeps whirring around. I have logged out etc and it still won't upload

Is there something obvious that I have managed to screw up?

PS it is a legit transaction

[Old_Geezer]

Is it your broadband that's having evening rush capacity issues ?

Otherwise are these files particularly large ? That may cause issues at either end.

[wolf63]

OG - I still work in inches and pounds.
What is a 'large' file?

[wolf63]

I did switch my other computers off as I thought that was the problem.

[Old_Geezer]

Depends.
Compared to the files that went ok, I mean.

[Old_Geezer]

It's the rest if the neighbourhood getting back from work and turning their PCs onto the Net that I suspect of causing issues on cheaper ISs.

[wolf63]

I have 200 somethings worth of broadband and usually have no issues on my laptop. My kindle, used on the upper floor via wi-fi sometimes has problems at this time of day. I live in the city centre.

I really need to get this done.

[Tuvok]

What type of files are you trying to upload?

When asked if the files are large, it means the file size

[Old_Geezer]

The number of gigabytes you are entitled to doesn't help if no data are actually going. Unsure I have more suggestions than the two areas highlighted. You could try sending a smaller file and see if you have any success.

[wolf63]

It is the size. The previous files were 1.4mb and it is trying to upload 44kb. I can never remember which one (mb or kb) is larger.

I'll try tiddling with them ... but I might be back.

[Old_Geezer]

M (mega) is much larger than k (kilo).

It seems larger files went. One wonders how you local broadband is this evening.

[wolf63]

I've wimped out and sent it all to little brother. I am in Perth and he is in Nottingham, Surely both of our broadband can't be f**ked.

I need to finalise the sale (of a flat) tonight.

I'll update you once he gets back to me.

[wolf63]

Finished!!

I would never have solved the problem.

It was something about me leaving gaps in the file names. I never see them as file names - just hints as to what the photo is about.

I can now go to bed and start my packing tomorrow.

Tnanks

[Yeoma]

Well done Wolf. Sleep well now :-)