Zoom Problems!!

[piggynose]

Trying to download Zoom, but they are making it impossible by insisting i use their verification code they said they sent to my email account, which they haven´t!! 

is there a simple solution?

tia

[barry1010]

Are you sure the email address is correct? Have you checked spam/junk folder and bin?

[piggynose]

Yes 

[Buenchico]

Zoom's own help pages suggest that you should submit a request to Zoom Support:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063738

[piggynose]

Chris, that link doesn't work.

[Buenchico]

Growl!  (Getting links to work on AB can be a pain in the posterior at times!).

Try this one:
http://tinyurl.com/553rcdcc

[newmodarmy]

When you refer to Chris, if you mean Buenchico, his link works for me, piggynose.

[Canary42]

Chris's (Buenchico) first link fails for me. The 2nd one is fine.

[piggynose]

chris, i managed to use the 2nd link, but the advice is the same as usual, they insist on using a verification code which they keep telling me theyve sent to my outlook account, which they havent!! this is so frustrating!!

[Buenchico]

Have you clicked the 'Submit a request' link?

[piggynose]

i think zoom are taking the urine, i contacted zoom support to try to resolve this issue!! they asked me to sign in, which i did, then they asked again for a verification code!!! i´m at my wits end!!

[piggynose]

Have you clicked the 'Submit a request' link?

yes i did that, and got the same page as the zoom support! so back to square one!

[Buenchico]

Have you tried the Zoom Virtual Agent?  (Click 'Submit a request' and then go to the bottom right hand corner of the page).

[wolf63]

Have you checked that zoom folk are sending the code to the correct password?

 

[piggynose]

Have you tried the Zoom Virtual Agent?  (Click 'Submit a request' and then go to the bottom right hand corner of the page)

chris, i did this and yet again they asked me to sign in, and then asked me for the upteenth time for the verification code!!!

[Buenchico]

Register again with a different email address.

[piggynose]

i tried that, but they kept saying i was signed in another name!!

[Buenchico]

Clear your browser's cache.

[wolf63]

Just read my post at 19:19. I meant  correct email address if you have more than one.?

[piggynose]

21.41 yes, wolf63.

[piggynose]

Clear your browser's cache.

ive tried by googling it, and havent had much luck!