Help Please Re Emails

[Thisoldbird]

I'm in a muddle.  I have hotmail Gmail and BT emails..

non are wworking.ive been days trying to recover the hotmail email but now I can't sign into any of them without a password..I've tried over and over yet non are accepted  ..

 

I've done the forgot my password..as soon as I go to resign in its still telling me password not recognised.  

 

Any idea what's going on please?  

[Old_Geezer]

Not got the caps lock key on ?

 

Have you saved your passwords somewhere so you can check them ?

[Thisoldbird]

No caps lock on..I've reset them all but still when I go to log in the same message comes up not recognized  

I tried various ways like my phone number but that message is not recognised..even getting as far as my name on Google..not recognised..it's crazy. 

This started a few days ago. 

[Thisoldbird]

Sorry only forgot to say 'thankyou' old geezer. 

[Old_Geezer]

No problem.

 

Hope someone suggests something soon.

Can you log in from a different device ?

[JinnyJoan]

that happened to me Oldbird - as you say went into "forgot password" tried various things - in the end I had to get a guy from a computer shop - he sorted things out.

good luck with any help on here - they're good.

[Thisoldbird]

Old geezer it's the same on both my tablet and phone..

Jennyjoan thank-you I may have to resort to getting someone to check it out. I'm housebound so may prove difficult.. your so right I've had excellent help on here a few times. 

 

[Canary42]

I don't have an answer but I do empathise. I had to use the "forgot password" route a lot recently when I lost my hard disc complete with all password records, and at times found it bewildering. One case was here on Answerbank and I had to get the help of Ed who sorted it out for me (I was getting exactly the same result as you describe, but when Ed set a password for me all went well).