Problem With Samsung Galaxy Android

[10ClarionSt]

The internal storage figure says 78% used. I don't know what is taking up so much storage space as I don't have any videos, only 2.02MB of audio and only 479KB of images. When I look at the figures, the screen shows the following:

Images = 479 KB

Videos = 0 B

Audio files = 2.02 MB

Documents = 1.63 KB

Installation files = 0 B

Compressed files = 0 B

Apps = !  (That's what it's showing, an exclamation mark. Why?)

System = 9.48 GB

Other = 15.48 GB

Recycle bin = 9.28 MB

I can't access the part that says "Other". Does anyone know what this is and why it is using so much storage?  And how can I access it to see what it is? any8 help would be appreciated. TIA.

 

[ToraToraTora]

That's the operating system me old china.

[10ClarionSt]

Well, I did think that but if it is, then there isn't much room for anything else is there? And I thought the operating system would be in system files, not in "other"?

[ToraToraTora]

Apps will be taking up a fair bit too, the ! means an update failed possibly why you are 78% full it's will have the old  and part of the new. Click on apps on the memory screen (settings - device care - storage) and see which app has the ! then you should be able to re update that.

 

[ToraToraTora]

what overall size do you have 64gb? I have a Galaxy S8 so very similar. But I also have a memory card so there is plenty of space.

[10ClarionSt]

Thanks TTT. It's there on the screen but I can't access it. I can access those items in the list as far as Installation files. After that I can't get in. all a bit baffling to a non techie such as I.

[chelle7272]

See if there are any unused apps you can uninstall. 

Check any downloads within the apps. 

I had a podcast app once I hadn't realised was auto downloading episodes every week. Once I deleted all those all was fine.

[10ClarionSt]

Thanks TTT. I only have 32GB of memory. Those two items are using most of it. I haven't got a memory card. Would that be the answer, or at least help?

[ToraToraTora]

ah 32GB will be a struggle The problem is they keep updating the OS and it never gets any smaller. Mine is 64gb and that's plenty really but very tiny compared to the new stuff.

[ToraToraTora]

Yes a memory card would help because you can put all your personal stuff on that and free up phone memory.

[10ClarionSt]

Thanks chelle. There doesn't seem to be anything too excessive in the apps, but I know they can add up to a tidy figure as a group. Might need extra , as suggested by Tora. thanks again.

[10ClarionSt]

Thanks for that, TTT. Off to the phone shop for an upgrade!