Telegraph Herculis Monday 17Th March

[chokkie]

Is anyone else having trouble submitting the four answers to today's Herculis in the Telegraph? Just won't let me type in the four answers.  Or is it just me?

[Lie-in King]

Not just you, chokkie - I called them, it's a known problem & they're trying to get it fixed.

As they suggested to me, just keep trying every now & again.

[chokkie]

Hi again LIK, thanks for your update of yesterday re entering the Herculis answers.  I am still having trouble entering my four answers, have just called them and the girl I spoke to seemed particularly dopey about it - and somehow I doubt she will escalate it.  Have you been able to enter your answers yet?  I've been trying since yesterday morning and still no joy!

Cheers, Chox.

[Lie-in King]

Hi Chox & everyone else with the problem - another call just now confirms they're working to fix the glitch, so again, just keep trying...

[chokkie]

Thanks, LIK, so much.  Yes, will definitely keep trying. Chox.

[Gerdalund]

I have the same problem. Glad to hear that I am not the only one.

Gerdalund

[seekeerz]

Definitely not just you ....🤗🇦🇺

[Lie-in King]

I have now added an email to get this sorted out & will post on this thread with any more info.

[chokkie]

Thanks LIK, much appreciated.. Just tried again, on all my devices, including my smartphone - nothing doing (Weds 19th).

[cliffyg]

i rang them as well they were sympathetic but still no solution

very frustrating

[Lie-in King]

The problem has been fixed at last, I've just submitted my entry successfully.

[MargoTester]

Congratulations 🥳👏 persistence pays off 

[chokkie]

Thanks so much for the heads-up, LIK, much appreciated - yet again!  I've just submitted mine.  I think we all deserve to be the winners, just for our patience!  Glad they got it sorted before the 23rd!  Let's hope the problem won't re-surface again!  Cheers ... chox.

[Lie-in King]

Just a bump for anyone that might be waiting to enter - you can now do so.

[Lie-in King]

Bump for the evening folk ^

[Dickiedot]

I am unable to enter the four words yet again this week. 

[roslyn251254]

worked for me a few minutes ago....

[craft_Tel]

I've been away for the last week, and just found this question, but I just write the words next to the grid, and send in the photo/scanned copy as an attachment to the email.  This is what the instructions in the paper say, and it goes every time.