w810i Picture Transfer

[indieanna86]

Hi guys, my sony ericsson w810i is driving me crazy! For some reason it won't let me transfer the pictures on my phone to my laptop. I've installed and re-installed the PC Suite, but to no avail. Whats weird is that the first time I tried transferring pics I just connected the phone and all the pictures popped up and they transferred really easily, but this hasn't happened since.
When I try clicking on File Manager, a box comes up just telling me what the file manager does...which I already know, but it's not doing it!
Has anyone else had a similar problem, or can anyone help? It would be much appreciated!