Hi, I actually had this happen to me today, and was able to find the program for *free* on Acer's site using the link given to you in the first post (I actually did a search on Google for Acer Arcade and your post came-up). If you click on that link, go to "Technical Support" in the menu on the left side. From there go to "Drivers & Downloads" and put in your computer's style and all of that fun stuff. Once you do that, you can then scroll down and find "Cyberlink Arcade" and download it from there. It took my broadband wireless connection about 4 minutes to download, but once it did and I installed it, the program was back on my computer! Good luck!!