Brodband Providers

[Everhelpful]

I am thinking of changing to Sky Broadband from Tiscali. Anyone know if I have to give equipment from Tiscali back to them? Many Thanks.

[pinkbabytots]

I wouldn't of thought you would have to give the equipment back if you've been with them 12 months. Like you, I am also changing from Tiscali to Sky Broadband as the service from Tiscali has been appauling to say the very least. Beware, when I tried to switch last week to Sky, they couldn't do it as Sky said I needed an unblocking code from Tiscali. Apparently, it's a nightmare trying to get this code from Tiscali and have heard horror stories of it taking up to three months. Nightmare! Good luck

[Mattk]

The code to which you refer is a MAC number.They should be able to give it you over the phone.They will,of course,try the salesman pitch to get you not to leave but will eventually cough up the number .
Ive never used Tiscali but have never read anything complimentray about them either.Their broadband is very cheap and cheerful and very over-subscribed i should think.

[stevie m]

In total fairness I've been with Tiscali for 4 yrs now and haven't had any probs. Their technical dept is very good but can be a trial getting thru to them. Just to give a little balance here. My friend took up the Sky "package" and all he keeps getting are regular price hikes even tho his broadband is allegedly "Free"

[Everhelpful]

Thank you for all 3 answers,I will look into it further after what stevie m says.