Is anyone else having problems installing the newest MSN Messenger Live?

[Carakeel]

When I try to install the newest version of MSN Messenger Live, it tells me it cannot be installed until I upgrade to Windows XP. I have had Windows XP on my computer for years, validated properly every time I have downloaded other software from MSN. Any advice on how to solve this problem would be much appreciated. Many thanks in advance.

[MVP]

Is there a specific error message or error number?

If so, this might offer some help:
http://msn-errors.blogspot.com/

HTH

[wideboy]

Do you have Service Pack 2 for Windows XP (you probably have if you've enabled 'automatic updates')?

[Carakeel]

Hi MVP, sorry I didn't get back to you sooner. Have recently had a total knee replacement and was not able to sit at my desk to use my computer, due to pain. Thanks for that site. Unfortunately it didn't help. I have now send an email to microsoft customer services, so hopefully will hear back at some point.

wideboy, yes I do have sp2 for xp and all the updates are done automatically. Before I went into hospital a few weeks ago I had this problem loading the newest version of messenger live and did get an answer from microsoft customer services, but I can't find it now and was hoping someone else knew how to solve the problem. Due to an error I am having to reload the latest version and without the solution to this problem can't.

Many thanks to you both though for trying to help. Best wishes.

[Carakeel]

Thanks, just received solution from microsoft customer services. All sorted now!

[MVP]

Are you able to share your answer? (obfuscate any keys if you do) - thanks!

[eymen1]

Try this site it may give you good solutions: http://messengererrocode.com