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Controlling 2 email accounts

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natashka | 13:44 Sun 26th Oct 2003 | Technology
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I have 2 email accounts. The 1st is with my ISP, [email protected] and a new one [email protected]. The 1st is fine. I have set up an email account in Outlook for the 2nd but it only receives incoming mail from other.co and I can't send from it. I have to log on to other.co to send messages. So, to use other.co I am looking in Outlook to read messages and then logging on to other.co to send messages. Can I configure Outlook to allow me to send & receive or should I delete other.co from Outlook and just log on to other.co to be able to use it fully?
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Go to Outlook, and look at Tools>Accounts, where you should see your two accounts. Check the properties on the one that isn't sending. Under servers, you should have incoming (normally pop.other.co), and outgoing (normally stmp.other.co). If there's nothing in the outgoing box, edit as necessary (your ISP should be able to tell you what to put). If this is filled in correctly, you should be able to send by pressing Tools>Send and Receive>other.co (unless you prefer to set it as your default). Hope this helps, but if everything is filled in correctly and you still can't send using this account (btw - any mail sent to that account that you reply to should default to sending via other.co, but it can be over-ridden), then I'm sure that someone else here can offer more technical advice.
Question Author
Thanks. I seem to be making progress and have set up as you say. However, although I can reply to received messages on other.co I can't find a way to select that account for new outgoing emails.
The Outlook Help says that you can "specify which account to use to send a message"
1. In the message, click Accounts
2. Click the account you want to use.
I can't find "Accounts" anywhere 'in the message'. Am I being a dummy and missing something obvious or what is the answer?
Glad that worked! If you want to set "other" as your main account, just go to Tools>Accounts> and select "other" (single click/highlight) and the "set as default" should highlight. Click the button, and "other" will be the account that mail is automatically set to go out on. If you want to override this when you send mail, don't just click the "send" button - click the little down arrow next to it, and you will get a drop-down menu showing you your mail accounts. Just click on "ISP" to send via "ISP". If you want "ISP" as your main account, don't set "other" as the default(!) - when you want to send using "other", follow the procedure above, but click on the down arrow and select "other".
Question Author
You are a star LeMarchand. I don't have a little arrow alongside the 'send' button but prompted by your response I have located an 'accounts' option that will sit on the toolbar and allow me to toggle between accounts. Thanks again and 4 stars for your help.

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