Internet speed

[vinrex7]

I have just changed my isp, to virgin, and whenever i click on a web site it takes about 20 seconds to open up. i have done a speed test and i am getting what i should (2 mb) but i feels like dial up. any ideas?

[fo3nix]

Does it do it for all websites?

And is it internet explorer that's loading up that's taking time, or the page itself?

Finally, do you run any internet security software like Norton, that may be slowing it down?

[vinrex7]

Yes it happens on every website.

when i click on internet explorer it takes a bit longer than it use to but the web pages take the longest

i use norton anti virus, but i always have and have never had a problem before.

i did wipe my pc and re-installed windows yesterday, not sure if this would effect it.

[Ethel]

Norton is notorious for slowing down performance.

Are you sure you are not also running Virgin's own security - causing a conflict?

[vinrex7]

yes i didn't down load there pc protection.

i think i'll try giving virgin a ring to see if they can sort it

[cutee]

If you want check the ip address you can check the ip address here http://www.ip-details.com/ and also get the ip details,internet speed,etc......