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Cable Internet Connection

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koster | 22:13 Tue 28th Aug 2007 | Technology
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My cable Internet connection (Virgin Media) stopped working.

I solved the problem by switching off the cable modem for 2 minutes.

I would like to understand why this happens. Is there anything I can do to prevent it, or is this outside my control?
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I have to do it two or three times a year, and if you telephone Virgin because you are having problems that is the first thing they suggest.

I don't know what causes the problem, but turning it off and back on after a few minutes resets the connection and refreshes the IP address.

There is nothing you can do to prevent it - just look at it as a mild irritation rather than a problem.

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