Mobile Phone Contracts

[CheekyChops]

Orange advertise on their website that existing customers can get the same deal as new customers. They are also advertising a particular phone for free on an �35 per month 18 month contract, with �180 cashback (�10 per month).

I am due an upgrade and want this particular phone. I have been told that I will have to pay for it! When I pointed out the existing customers can get the same as new, the woman said that it depended on what tariff I was on now (�25 per month) and it didn't matter that I was prepared to upgrade to the �35.

I say this is rubbish, a nrew customer could come along, sign 18mth contract for �35 and get the phone for free. I come along as an existing customer, sign a 18mth contract �35pm and have to pay for the handset!!

Does this sound like a load of rubbish to you or am I right and should be able to get the phone for free, same as a new customer?

I am that annoyed I am cancelling my contract and going to vodafone where I can get the phone I want for free. I just want to know whether I am in the right or not!

[camioneur]

Vote with your feet CheekyChops and ask them for your MAC code, I would

[camioneur]

MAC code, what's that, I think I meant PAC code, sorry