ChatterBank6 mins ago
Mozilla Firefox
9 Answers
I use Firefox and every 15 mins.or so I get a message "Firefox has encountered a problem and needs to close". Very frustrating,any one have any Idea why this happens.? Many Thanks for any replies.
Answers
Best Answer
No best answer has yet been selected by Everhelpful. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.1) Try running firefox in safe mode.
http://support.mozilla.com/kb/Safe+Mode
(This turns off your add-ons and other customisations, so just try browsing as you normally do and see if the same thing happens.)
If you can do what you normally do fine, then it could be an Add-On causing troubles. Start firefox as normal, turn off all Add-Ons, and then restart and turn on each one, one-by-one. Hopefully you'll notice if things start going wrong and can pinpoint the Add-On.
More instructions here:
http://support.mozilla.com/kb/Basic+Troublesho oting
http://support.mozilla.com/kb/Safe+Mode
(This turns off your add-ons and other customisations, so just try browsing as you normally do and see if the same thing happens.)
If you can do what you normally do fine, then it could be an Add-On causing troubles. Start firefox as normal, turn off all Add-Ons, and then restart and turn on each one, one-by-one. Hopefully you'll notice if things start going wrong and can pinpoint the Add-On.
More instructions here:
http://support.mozilla.com/kb/Basic+Troublesho oting