Donate SIGN UP

printer help please

Avatar Image
sunflower68 | 17:28 Tue 18th Mar 2008 | Technology
10 Answers
I despair! I returned what I thought was a faulty printer yesterday, now the new one is doing the same thing ie NOTHING. Lights are on, nobody in. Funnily enough both printers successfully printed two pages before they decided to take a long vacation.
I have tried all the help sections online, any ideas???
+
Gravatar

Answers

1 to 10 of 10rss feed

Best Answer

No best answer has yet been selected by sunflower68. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
who what where? gi uz a clue
what os, printer make/model
what pc ... how much free disc space?
Question Author
hi AC, sorry I can't tell you how much disc space but I removed the software and am reinstalling but it has been on 295 completed for about 20 mins now.
HP F2100 Deskjet allinone
Question Author
Windows xp : )
Question Author
durrr! meant to say 29% not 295
What process did you go through for installing the printer - did you load up the HP disk first or did you allow the Operating system to see it "New Hardware found " etc, and follow that process through?

I'm sure everybody finds different, but I tend to go the OS way - most of the printers have a driver already loaded, unless it is a very new model, in which case it will ask you to put in the disk and look for the drivers itself on the CD.
sunflower, did you check to see if your new printer is set as the "default" printer ?
even though i only own and run one printer, i have had an instance where Adobe (i think it was) has overuled my default settings and set itself as my default.
:-)
Following on Funky's comment - going to printers and faxes in control panel and seeing if the new printer is there may also give you a clue - if not try add new printer and see what happens...
the thing with printers is as androcles says .... they generally already have the drivers ... what's missing is the clever "add-ons" that help manage some of the facilities.

the thing with usb is it's generally installed the opposite way round to "normal" drivers ie ... drivers first.

the other thing is ... you need disc space to cram it all into.

sunflower68
open my computer
to display your computer (?!)
right click on C: and take the properties option ... that will show you used and free space.
Question Author
thanks to all the answers;; i finally got it working by removing the software and re installing - can't believe it is finally working, what a kerfuffle!! Ty again : )
I bought and installed an HP F2180 recently and no problem what so ever! Anyway you have got it working now!

1 to 10 of 10rss feed

Do you know the answer?

printer help please

Answer Question >>