.... not realy following what's happening ...
which OS
any messages or errors
when you say logging off ... do you mean logging off .... restarting or switching off
Sorry - my question was not very clear. Was actually asking this for my 86 year old mother whose lap top seems to be malfunctioning! As we have a few hundred miles between us I cannot actually look at it. She gets the Logging Off signal when she turns it on apparently, and cannot get it to start normally. All was OK until about a week ago when this happened.
Is you mother shutting down windows fully before closing the laptop? This would present the shutting down/logging off screen when the laptop is opened again.