either use the usb cable or put your mem card into a reader and access them that way. if you use the cable you need the nokia software but you can download it for free or it should of come with your phone. i use the card reader i just find it easier that way
if you use the usb lead then if using XP, you PC should see it as just an another drive as does mine. I just drag and drop files like any other drive
In my experience the last thing you want to use is the nokias own software, its chronic