News3 mins ago
Sky Plus
22 Answers
We are getting Sky Plus installed on Wednesday but have been told that the equipment will need to be connected to a landline phone.
The only landline we have is upstairs and I don't fancy have cables trailing around the house to get to it.
Why does it need connecting to a landline and will it cause any problems if we don't connect it to one? We only want to watch TV rather then using the internet or any phone facilities that come with it.
The only landline we have is upstairs and I don't fancy have cables trailing around the house to get to it.
Why does it need connecting to a landline and will it cause any problems if we don't connect it to one? We only want to watch TV rather then using the internet or any phone facilities that come with it.
Answers
Best Answer
No best answer has yet been selected by squarebear. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.If they are official Sky fitters then I think Sky insist that when a Sky box is fitted it HAS to be connected to a landline phone.
I think this is for doing interactive things (buying a movie, sports program etc., also checking your sky balance etc).
You could ask the fitters NOT to run a cable, but I think Sky take a dim view if one is not fitted so they may not want to risk it.
Having the cable fitted is part of your contract with Sky.
They tend to run it along the top of skirting boards and round doors so it if very unobtrusive.
I think this is for doing interactive things (buying a movie, sports program etc., also checking your sky balance etc).
You could ask the fitters NOT to run a cable, but I think Sky take a dim view if one is not fitted so they may not want to risk it.
Having the cable fitted is part of your contract with Sky.
They tend to run it along the top of skirting boards and round doors so it if very unobtrusive.
The Sky web site says as follows (note it says "why is it best" which makes it sound as though it is optional):
Q) Why is it best to have my Sky box connected to a telephone line?
Connecting your Sky Box to your phone line is the only way you can receive a number of our interactive services, including:
Sky Box Office - Order movies and live sports using your remote control
Sky Active � manage your account online, update your Parental Controls, find Customer Support content and more.
Sky Sports Active - puts you in control with options including different camera angles, match highlights and crucial statistics.
Sky Gamestar - hosts a huge range of great puzzles and games for all the family.
More here
http://www.sky.com/portal/site/skycom/skyprodu cts/skytv/helpandquestions/faqs
Q) Why is it best to have my Sky box connected to a telephone line?
Connecting your Sky Box to your phone line is the only way you can receive a number of our interactive services, including:
Sky Box Office - Order movies and live sports using your remote control
Sky Active � manage your account online, update your Parental Controls, find Customer Support content and more.
Sky Sports Active - puts you in control with options including different camera angles, match highlights and crucial statistics.
Sky Gamestar - hosts a huge range of great puzzles and games for all the family.
More here
http://www.sky.com/portal/site/skycom/skyprodu cts/skytv/helpandquestions/faqs
-- answer removed --
I think you will find that the engineer will require a phoneline for the inital installation of your Sky+. If you unplug the phoneline, Sky gets unhapy and you get reminders and warnings to keep the line connected.
I rang Sky and told them where to go as I was decorating and needed to keep moving TV/Sky etc.
I was informed that if you go to your settings on the Sky box, you can change the settings to avoid having phoneline connected.
When getting it installed, run a phoneline extension to the designated room and remove when the enginerr ******* off.
I rang Sky and told them where to go as I was decorating and needed to keep moving TV/Sky etc.
I was informed that if you go to your settings on the Sky box, you can change the settings to avoid having phoneline connected.
When getting it installed, run a phoneline extension to the designated room and remove when the enginerr ******* off.
-- answer removed --
noknowledge - we have never had any problems whatsoever with our current ISP and would rather not risk gambling to see what Sky broadband is like.
I would rather pay for a service that I know, have experienced and realise that is 100% suitable and reliable for us than chance our connection with an unknown.
I don't particularly want Sky contacting the box to see what we are watching, especially if it may tie up the phone line/internet connection.
We'll see what happens Wednesday. If they insist on trailing cables through and around the house then I'll tell them not to bother.
I would rather pay for a service that I know, have experienced and realise that is 100% suitable and reliable for us than chance our connection with an unknown.
I don't particularly want Sky contacting the box to see what we are watching, especially if it may tie up the phone line/internet connection.
We'll see what happens Wednesday. If they insist on trailing cables through and around the house then I'll tell them not to bother.
An update.
The engineer has just installed our sky plus box and only needed to borrow the landline temporarily to set it up. It didn't need a permanent connection, as he said that was just for new sky users. We have been with them for about 8 years.
So that's it all done. We now have Sky TV beamed into our house for �0 instead of the �38 per month we were paying!
The engineer has just installed our sky plus box and only needed to borrow the landline temporarily to set it up. It didn't need a permanent connection, as he said that was just for new sky users. We have been with them for about 8 years.
So that's it all done. We now have Sky TV beamed into our house for �0 instead of the �38 per month we were paying!