Donate SIGN UP

windows mail probs

Avatar Image
gsr600 | 14:02 Fri 12th Sep 2008 | Technology
3 Answers
having got a new computer with Vista
(my old email was outlook express)
i have gone through it with my isp to reconnect etc
i can receive mails ok but NOT send any
the error notice below

btw i deleted my isp name


The connection to the server has failed. Subject 'email', Account: 'pop3.***********.com', Server: 'smpt.**********.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


what does this mean as i can't mail my provider on the new PC or anyone else
i tried it with mozilla but no different

however it does STILL send mails on the old pc after this problem occurs.

i have contacted them on old pc but awaiting answers

oh yeah its connected through a speedtouch modem

Thanks
any ideas
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by gsr600. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
I'm assuming that the 'smpt' in your post is a typo. (If it's not, simply changing it, in your connection settings, to 'smtp' might do the trick).

There are countless references to error code 0x800CCC0E on Google. (It occurs with all Microsoft email clients). The problem is that no two sites seem to agree on how to fix it!

My own experience is that simply deleting the account, and the recreating it (using the instructions on your ISP's website), usually does the trick. (It's worked for me on several occasions and I've also helped a friend with a similar problem. We're both using Outlook Express but I doubt if that makes any difference).

However, one or two websites suggest that your security software might be causing the problem. If deleting and recreating the account doesn't work, try briefly disabling your anti-virus software (and/or your firewall) to see if that identifies the cause.

Chris
You have almost certainly typed this wrong:

'smpt.**********.com'

POP3 is used to receive mail and SMTP is used to send mail.

As it is your SENDING that is not working then just change SMPT to SMTP in your accounts page .

Then it should work.
Question Author
oh silly me
you're both right!

if only i could have remembed how to change it,
all sorted now !
i hope
what a to$$er i am
gonna go to specsavers SOON
cheers both
GSR600

1 to 3 of 3rss feed

Do you know the answer?

windows mail probs

Answer Question >>