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system analysis

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kozykozy | 15:51 Tue 16th Sep 2008 | Technology
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Compare the effectiveness of "soft" methods of acquiring information such as interviews and questionnaires and "hard" methods such as document analysis and observation of staff. In which order do you think these analysis activities should be conducted and on which do you think most time should be spent?
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I think one is MUCH better than the other

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