AVG vers.8.0.169 Auto updates.

jan46joe | 18:30 Mon 22nd Sep 2008 | Technology

7 Answers

When I open the AVG window it tells me that the updater is not running.
It states, UPDATEMGR_short_state_text_check_failed
If I then update manually I'm told PC restart is needed
When PC restarts I'm back to square one, with the AVG icon on the task bar showing an exclamation mark and the update manager not running. Until a few weeks ago this problem didn't exist. Help please.

netgear

engineering operations

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big19540

Hi, is the free version and do you keep it regularly updated (daily)? Is your icon in the tray by the clock covered with an exclamation mark?

daffy654

I've been having the same problem with my AVG 7.5 free version,its annoying but I tend to just reboot and it works ok then.

jan46joe

Question Author

Thanks for your quick responses to my question, yes, it is the free version and the icon with the exclamation mark is in the tray just to the left of the clock. I update daily.
I do manage to get rid of the exclamation mark by right clicking on it and clicking update now. But of course when I close down and then reboot to start another session on the PC, off we go again. Don't you just love the headaches computers can give you ?

Sputnik

AVG8 can be a bit temperamental. If you are using a 3rd party Firewall product (eg ZoneAlarm), the AVG8 components need to be included in the 'exceptions' list. (See link http://free.avg.com/ww.faq.num-1334 )

If this isn't the issue, you may not have the latest vsn of avgupd.exe. I would then recommend a complete Uninstall, and re-downloading/installing from AVG's website.

BillySugger

I used to have AVG but after problems with recent updates I switched to avast! http://www.avast.com/eng/download-avast-home.h tml been fine so far

big19540

Futrher to previous answers I have AVG 8 but with Comodo Firewall Pro (free but superb) and have no trouble at all. I would concur with "sputnik" and completely uninstall and then reinstall the excellent AVG8.

jan46joe

Question Author

Hi 19540, daffy654, sputnik, & Billy Sugger,
Thanks for all your suggestions, I shall certainly try them all, but not tonight, as I'm off to my bed, long day tomorrow, packing to go on two weeks holiday in the Med. My pesky computer can do without me until I get back. Until then thanks again you guys, kind of you to take the trouble.,

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