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Thank you that is helpful; but now, when I want to go on Msn messenger, I get a msg on the bottom left telling me that I have to reply to an e-mail to verify my e-mail address - I have received no such e-mail. This would be for Windows Messenger. In the meantime if I go on Msn Messenger, and I click to go to chatroom, I get a pop up that says that I have to dowload an add-in; I just don't know what it going on anymore. When I tried to download the add-in I got a pop up saying they don't exist any more and I have to download something else instead. I did so but I am still getting that msg... A man who knows about computer is coming to see me on Thu. - in the meantime I am very confused. Thank you again,.