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E-mail address not recognised

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Elsinor | 17:43 Mon 12th Oct 2009 | Technology
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Since I changed to Sky and have a Sky, com address, this is not recognised when (1) I want to shop online. (2) when on the internet I am invited to send an article or image to a friend by clicking on the URL. Otherwise I have no problems sending or receiving e-mails in the ordinary way. Help please
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